"We have been using the uMarketplace Suite from Unirgy for 5 years. It has all the features we need. The support team helped us in an effective way when we needed it."
DANIEL GUIMARAES
CTO
See why we are the leading marketplace solution
Vendors can add and edit their products, update inventory, create and manage shipments. These operations could be done manually or in bulk, including uploading product and inventory files.
Allow your vendor to create and manage their coupons, promo codes, free shipping and other types of promotions and specials.
Use global shipping methods for all vendors or let each vendor use their own shipping carriers and methods, including: Live rates, Flat rates, Tiered rates etc. Automatically generate shipping labels and packing slips and attach them to order notifications for vendors.
Vendor Portal allows vendors to fully self-manage their account settings, shipping configurations, integration & notification preferences. It also allows vendors to process orders, manage products and shipments, view reports and communicate with the admin.
Notify vendors of orders in real-time via email or send them scheduled batches with orders in vendor specific formats. Optionally fully automate order processing with vendors via API, EDI, FTP or direct file exchange.
Optional shopper to vendor communication with admin moderation workflow. Shoppers can ask product and vendor questions right from the product page. Configurable admin moderation with privacy, visibility and notification settings.
Optionally assign certain vendors to specific product categories, custom geographical areas, countries, zip or postal codes, states or regions.
Customizable vendor microsite display products from the specified vendor only, along with vendor’s information, ratings, reviews, logo and other configurable info. Microsites could be based on dedicated urls or subdomains.
Flexible Account Signup/Approval Process. Upon admin’s approval, the system automatically creates vendor account, issues temporary login and emails vendor a link to Vendor Portal with all required information to get started.
Ability to automatically synchronize product and inventory data with vendors’ systems via API, EDI, FTP or automated file import. Includes scheduler and field mapper with multiple file types and formats.
Define multiple vendor membership levels, features and corresponding fees, automatically bill vendors with recurrent billing. Vendors can to select and pay for membership plans at registration. System automatically suspends/reactives vendor accounts based on payment status.
Ability for shoppers to rate and review vendors with configurable automatic review reminders sent to customers. Built-in moderation workflow.
Manage multiple vendors per product. Each vendor can manage their own stock level, cost and shipping for each SKU. Admin can assign or change vendor per order item after the order was placed or use configurable automated vendor selection rules based on variety of factors.
Products from multiple vendors can be checked out in a single transaction. Optionally enable shoppers to select shipping options per each vendor involved in a transaction.
System can automatically assign vendor to an order based on priority, inventory levels, product cost, shipping fees or location-based vendor selection rules. Ability to configure custom vendor assignment rules.
Automatically associate new vendor product offers with existing products thus removing redundant product listings and streamlining and improving shoppers’ experience.
Ability to display multiple vendor offers for the same product right on the product page. List each vendor’s product price, condition, lead time, rating and other relevant vendor info. Allow shoppers to choose the vendor.
Complete multivendor purchase order management with automatic purchase order generation based on sales order. Each vendor involved in a sales order receives a separate PO. System manages complete lifecycle of order fulfillment for every PO.
Prioritize your own stock or assign priority vendors for order fulfillment based on hard assignment, vendor performance, inventory levels or geographical preferences.
Optionally enable vendors to select to sell products that are already part of your product catalog instead of creating new or redundant product listings. Pre-populate your product catalog and allow your vendors or dealers to sell them.
Display multiple vendor price offers for the product right on the product page and allow your shoppers to select the vendor for purchasing. Display configurable vendor information for each product offer.
Easily integrate with your vendors’ ERP, Accounting, PIM, WMS, 3PL and back-office systems natively or via multiple methods or protocols.
Integrate sales order, shipment, inventory, product and financial data and all data elements. Mapping mechanism ensures accuracy. Real time or scheduled integration options.
Direct integration with various types of vendor systems such as Back-office, PIM, POS, WMS, ERP, eCommerce platform, Amazon or inventory systems.
Easily handle integrations with major vendors or small mom and pop shops. Flexible integration options allow you to set global integration rules for all or integrate with each vendor individually in a custom way.
Configurable and customizable integration templates and adapters for orders, shipments, inventory and all other data types. Save valuable time and eliminate error prone activities.
Real-time or scheduled data exchange with all of your integrated systems. Full control of scheduling or real-time data communications.
Integrate natively via API, FTP, file exchange, import/export or EDI. Fully automated and semi-automated options.
Natively integrates with multiple types and brands of platforms, systems and frameworks. Easily integrate with your tech stack no matter what you or your vendors are running.
Almost 100% of the data is exposed to the API for easy integrations and customizations. High-speed architecture ensures optimal performance. API transactions allows for hundreds of calls per second.
Decoupled architecture with server-to-server API functionality provides for complete headless commerce capabilities.
A simple product is a physical item with a single SKU without variations.
A configurable product is a single product with options for each variation which allows for inventory tracking for each variation.
Ability to assign custom or user defined options to simple products.
A downloadable product that consists of one or more files that are downloaded.
A Scheduled product is a type of digital product that allows the user to schedule a time window such a vacation rental or appointment.
A bundled product lets shoppers build their own from a variety of options. The bundle could be any customizable product such as a computer. Each item in the bundle is a separate, standalone product.
Multiple data validation mechanisms and rules ensure data integrity while enhancing data accuracy and consistency of your product catalog.
Product deduplication mechanisms and features ensure optimal product merchandising by increasing ease of use and structure.
Ability to synchronize vendor product data from multiple sources, locations and systems.
System-generated customizable product creation and upload templates for various product categories enhance ease of use.
High-speed product data upload processing ensures high-performing product creation and editing.
Built-in data validation and security features protect against malicious data upload. Dry run options notify of potential errors.
Operator defines product attribute requirements per category. Define globally or per product type and category.
Automatically notify vendors of low inventory. User defined inventory notifications and alerts.
Product import automatically creates missing categories, attributes, values and stores images in Intelligent Update.
Data import intelligently updates only the records that require updating while ignoring the records that do not require an update. Optionally automatically delete discontinued items. All in a single run.
Rules-based assignment if upsells, cross-sells and related products enhance conversion and make your product catalog more user-friendly for shoppers.
Automatic sales order splitting into vendor purchase orders with full order lifecycle management. Order fulfillment can be fully automated without any human interaction.
Full dropshipping order lifecycle and workflow. Drop-ship purchase orders and shipments are linked to sales orders, shipments and invoices.
Backorder management workflow allows for timely tracking and notification for backorders and out-of-stock order items and exceptions.
Automated purchase order creation and dispatch to vendors based on various sales order statuses and rules.
Returns and Exchanges with vendor RMA approval workflow with notifications, oversight and Exception handling.
Order management workflows, rules and alerts for late order notifications and handling.
Complete automated supervision of the process from sales order to delivery of an order to the customer.
Timely customer order and shipment notifications and proactive order and shipment monitoring enhance the level of customer service.
Ship using live rates, flat rates, table rates, zone rates, small parcel, LTL, scheduled deliveries.
Ship on vendors’ shipping carrier accounts or your own carrier accounts. Global or vendor-specific shipping configuration options.
Native integrations with 100+ major shipping carriers worldwide.
Optional automatic generation of shipping labels and packing slips attached to vendor order notifications. Alternatively, vendors can print shipping labels Vendor portal from or use their own.
Automated shipment tracking with status and exception handling with notification. The system can proactively identify problems with shipment and delivery alerting you and the vendor.
Optional partial shipment processing and tracking workflow with corresponding partial payment capture.
Supports multiple shipping origins per single sales order. Shipping rates calculated based on each vendors’ ship-from location for accurate shipping rates and tracking.
Option for admin or vendor-defined flat shipping rates based on geographic ship-from and ship-to regions.
Optionally enable shoppers to select shipping method and service level per vendor in a shopping cart at checkout.
Native support for cross-border quoting and cross-border shipping.
Supports 100+ major payment methods, providers and gateways worldwide.
Flexible vendor payout options: Manual, Scheduled and Automatic.
Optionally split incoming payment at checkout automatically allocating funds to all the involved vendors while retaining your commission.
Pay vendors based on status of orders or shipments or after some predetermined timeframe.
Optionally collect payments from shoppers and pay vendors per schedule at a later date.
Automated online or offline payments and payouts. Pay vendors right from the system or optionally export vendor payout data into your banking app or your Account Payable systems.
Automatically account for refunds and financial adjustments in vendor payouts.
Support for international and multi-currency payments and transactions.
Support for 150+ local currencies in over 120 countries.
Flexible commission structure and calculations.
Ability to assign and calculate commission rates per sku, category, product type or vendor.
Optional flat rate or tiered commissions, listing fees, handling fees, membership fees and product cost + markup transactions.
Automatically generated Vendor Financial Statements listing all details of all transactions and fees.
Automatic vendor payout calculations based on commission configurations and other fees, refunds, exchanges and adjustments.
Payout calculations with automatic refund adjustment.
Automatic invoicing of shipped items, including partially shipped orders.
Vendor location accounted for in tax calculation rules.
Optional product listing fees and seller membership plans.
Multiple performance report produced daily/monthly/yearly or as scheduled. Reports are available to the Admin and in the Vendor Portal for vendors.
Customizable and configurable vendor registration and onboarding workflow with review and approval.
Operator supervision over all vendor actions with configurable vendor access.
Optional moderation of product data, seller to customer communication and reviews.
Automated vendor late order monitoring with alerts and reminders.
Vendor to Admin communication workflow with optional moderation and filters.
An actionable admin dashboard of your sales, orders and processes ensures you make the right choices for your marketplace.
Easily launch and operate multiple store views, storefronts and websites based on the same product and vendor catalog backend.
Easy-to-use vendor administration and quality control rules and processes.
Automatic shipment notification to customer, including for partial shipments.
Understand your business and customers better with built-in analytics and reporting.
Automated Vendor and Customer email notifications.
Localize in any language with uploaded or in-line translations.
Extend and customize the platform the way you want.
Ultrafast, search-engine optimized, fully responsive modern frontend for any browser and device.
100% responsive mobile experience without developing native apps for iOS and Android. Features include offline-mode, push notifications, home-screen access, and full-screen mode.
Social media integration, such as Pinterest, Instagram, Facebook, Twitter, and Tumblr and others.
High conversion rates and shopper engagement while significantly decreasing shopping cart abandonment and bounce rate.
Allows for full integration with any vendor systems such as Order Management, ERP, WMS, PIM, Shipping, Accounting etc.
Achieve full integration with all of your third-party systems, components and services.
Allows for API order processing. Send and receive order notifications, data and statuses. Integrate with any Order Management system or workflow.
Create and update products via API. Integrate with any PIM, system or product service as required.
Update inventory in real time or according to schedule via this API. Easily integrate with any system that manages your vendors’ inventory.
Harness the benefits of Headless architecture by integrating PWA or similar frontend for your marketplace.
Easily scalable to over 100,000+ active vendors and million of SKUs.
Easily handles large volumes of traffic and seasonal spikes of orders.
Optimized architecture and technology provides for high speed.
Billions of dollars of commerce enabled since its launch.
High availability infrastructure provides for optimal uptime, resiliency and performance.
Protect your customers’ financial and personal data with the highest level of web security.
"We have been using the uMarketplace Suite from Unirgy for 5 years. It has all the features we need. The support team helped us in an effective way when we needed it."
DANIEL GUIMARAES
CTO
