This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision | ||
udropship:umarketplace:vendor-ratings [2014/05/02 15:38] renata [Ratings Setup] |
udropship:umarketplace:vendor-ratings [2014/05/02 17:09] (current) renata [Customer notifications] |
||
---|---|---|---|
Line 1: | Line 1: | ||
+ | ====== Vendor Ratings add-on====== | ||
+ | ===== Ratings Setup ===== | ||
+ | |||
+ | Ratings (titles and select types) are created in **//Sales > dropship > Reviews and Ratings > Manage Ratings//** \\ | ||
+ | Ratings are devided by types, //Is Aggregatable = Yes// and //Is Aggregatable = No//. Aggregatable ratings provides customer with an option to rate using scale from 1 to 5. It will be further used for calculations of vendor stars (combined rating) and then be visible on vendor' | ||
+ | |||
+ | Vendors can be reviewed by shipments only. In order to rate the vendor customer needs to first place an order. Once the shipment reaches the status set in **// | ||
+ | |||
+ | Administrator will have to approve new reviews in **//Sales > dropship > Reviews and Ratings > Pending Reviews// | ||
+ | |||
+ | {{: | ||
+ | {{: | ||
+ | {{: | ||
+ | |||
+ | ===== Customer area ===== | ||
+ | |||
+ | In customer area there are 2 links: | ||
+ | * **My Vendor Pending Reviews** - will list shipments applicable to review | ||
+ | * **My Vendor Reviews** - will list already reviewed shipments | ||
+ | |||
+ | {{: | ||
+ | {{: | ||
+ | |||
+ | ===== Customer notifications ===== | ||
+ | |||
+ | Automatic customer email notification for shipment review can be configured in \\ **// | ||
+ | Setup delays for days on which to send "Email notification / Follow up emails" | ||
+ | Separate multiple days with comma "," | ||
+ | |||
+ | ===== Explicitly turn on vendor to allow review ===== | ||
+ | |||
+ | Set Yes to allow vendor to be rated in | ||
+ | **//Vendor edit > Vendor info > Allow customers review/rate vendor = Yes//** | ||
+ | |||
+ | {{: |