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udropship:umarketplace:ask-vendor-question [2013/07/16 16:33] wtsergo [Global Configuration] |
udropship:umarketplace:ask-vendor-question [2014/11/04 16:10] (current) renata [CAPTCHA] |
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+ | ====== Vendor Questions Add-on====== | ||
+ | ===== Customer Area ===== | ||
+ | |||
+ | Customer have 3 options for asking the vendor a question: | ||
+ | |||
+ | * from product page, the question context will be about product. Visibility of the question, whether or not other customers will see a question/ | ||
+ | * from customer area, the context will be specific shipment and vendor determined by shipment from //**Ask A Question**// | ||
+ | * from customer area, no specific context will be used, just a general question to vendor from //**Ask A Question**// | ||
+ | |||
+ | {{: | ||
+ | {{: | ||
+ | {{: | ||
+ | {{: | ||
+ | |||
+ | ===== Admin Area ===== | ||
+ | |||
+ | Admin have 2 menu items \\ | ||
+ | //**sales > dropship > vendor questions > Pending Questions/ | ||
+ | //**sales > dropship > vendor questions > All Questions/ | ||
+ | |||
+ | First one shows all questions, either with pending question status or pending answer status. By default all questions/ | ||
+ | In these grids '' | ||
+ | Also from that grid Admin can quickly access customer/ | ||
+ | |||
+ | {{: | ||
+ | {{: | ||
+ | |||
+ | ===== Global Configuration ===== | ||
+ | |||
+ | {{: | ||
+ | |||
+ | * **Is product view info use tabbed layout** - this option should reflect which layout is used for product pages. Select '' | ||
+ | * **" | ||
+ | * **" | ||
+ | * **Admin Notification Email Recipient** - email identity of admin notifications receiver . | ||
+ | * **Send new customer question/ | ||
+ | * **Admin New Question Notification Template** - transactional email with details of new questions. | ||
+ | * **Admin Answer Notification Template** | ||
+ | * **Send customer/ | ||
+ | * **Send vendor notifications** - notifications sending to vendor can be turned on/off. Though notifications using questions grid can be send. | ||
+ | * **Vendor Notification Email Sender** - email identity that will be used as '' | ||
+ | * **Vendor Notification Template** - transactional email used to notify vendors of new questions | ||
+ | * **Send customer notifications** - notifications sending to customer can be turned on/off. Notifications using questions grid can be still send. | ||
+ | * **Customer Notification Email Sender** - email identity that will be used as '' | ||
+ | * **Customer Notification Template** - transactional email used to notify customers of new answers | ||
+ | | ||
+ | ===== Vendor Area ===== | ||
+ | |||
+ | The Vendor Questions add-on adds " | ||
+ | |||
+ | {{: | ||
+ | {{: | ||
+ | |||
+ | ===== CAPTCHA ===== | ||
+ | |||
+ | Question form in product view page could be configured to have CAPTCHA. First enable Magento native CAPTCHA in \\ | ||
+ | **// | ||
+ | and then select '' | ||
+ | **// |